Enterprise Home Care Operations

The operating platform for home healthcare.

One connected system for scheduling, verified visits, caregiver trust, compliant payments, and family transparency — purpose-built for agencies delivering care at home.

GPS-verified visits

HIPAA-ready

One-click payments

Family portal

Caregiver mobile app

Prepared by Apptechhub Private Limited · Confidential Platform Overview

info@apptechhub.com

01 About Apptechhub

Care that runs on trust and technology.

Apptechhub Private Limited builds workforce and care-coordination software for the home healthcare industry. We connect agencies, caregivers, patients, and families on a single platform — replacing paperwork, phone calls, and guesswork with verified, real-time operations.

Our mission

Make high-quality home care measurable, accountable, and effortless to run — for caregivers, agencies, and families alike.

Who we serve

Home care agencies, nursing providers, and senior-living operators coordinating field caregivers across many homes each day.

How we're different

Verification, trust, and compliant pay are built into the core — not bolted on as afterthoughts.

We believe great home care should be visible and provable — every visit confirmed, every caregiver respected, and every family kept in the loop.

98%

Verified visit accuracy

40%

Less admin overhead

<60s

Check-in to confirmation

24/7

Family visibility

Apptechhub — Home Healthcare Platform02 · info@apptechhub.com

02 Platform Overview

One platform, end to end.

Every module shares the same verified data — a visit checked in on the caregiver app instantly updates attendance, payroll, the family feed, and compliance records. No double entry, no disconnected tools.

Schedule

Build shifts, match skills, fill open visits in minutes.

Verify

GPS check-in and geofencing confirm every visit.

Trust

Live trust scores keep care quality high.

Pay

Wallet payouts and auto payroll from verified hours.

Involve

Family portal and care notes keep loved ones close.

Improve

Analytics turn every visit into insight.

Care operations dashboard — live shifts, care volume, and workforce utilisation in one view

Apptechhub — Home Healthcare Platform03 · info@apptechhub.com

03 Shift Management

Schedule the right caregiver, every time.

Create recurring or one-off shifts, auto-match caregivers by skill, distance, and availability, and fill open visits before they become gaps in care.

Smart matching ranks caregivers by qualification, proximity, and patient preference.
Open-shift marketplace lets vetted caregivers claim available visits instantly.
Recurring rotations keep the same trusted caregiver for continuity of care.
Conflict & overtime guards block double-booking automatically.
Drag-and-drop reassign with live conflict detection as you plan.
Coverage board shows filled, at-risk, and open shifts at a glance.

Care calendar — weekly view with drag-to-reassign scheduling and live conflict detection

Apptechhub — Home Healthcare Platform04 · info@apptechhub.com

04 GPS Check-in & Check-out

Proof that care actually happened.

Caregivers check in and out from the patient's location with a single tap. Every visit is time-stamped and location-verified, giving agencies and payers electronic visit verification (EVV) they can trust.

1

Arrive

Caregiver taps check-in at the patient's home.

2

Verify

GPS confirms location and stamps the start time.

3

Care

Tasks and notes are logged live during the visit.

4

Check-out

Verified hours flow to payroll and the family feed.

EVV · verified visit

08:02 AM

Check-in verified

11:04 AM

Check-out verified

3h 02m

Billable time

EVV compliant time and location capture for every visit.
Offline capture records visits in low-signal homes and syncs later.
Tamper-evident logs flag manual overrides for review.
Auto-rounding rules apply agency policy to billable hours.

Apptechhub — Home Healthcare Platform05 · info@apptechhub.com

05 Geofencing

A trusted boundary around every home.

Each patient address has a precise virtual perimeter. Check-in and check-out only succeed inside it — so verified visits mean the caregiver was genuinely on site, not nearby.

geofence · Home 214

Address-precise perimeters

Configurable radius per home, tuned for apartments, gated communities, and rural addresses.

Boundary alerts

Early departures or off-site check-ins notify coordinators in real time.

Geofencing plus GPS gives payers and families defensible proof of presence for every billed hour — eliminating disputes over whether a visit took place.

Apptechhub — Home Healthcare Platform06 · info@apptechhub.com

06 Caregiver Trust Score

Quality you can measure.

Every caregiver carries a live Trust Score built from punctuality, verified visits, patient feedback, compliance, and reliability — so agencies can staff confidently and reward great care.

caregiver · Neha Rao

92/100

Excellent · Top 8%

Punctuality

98% on-time · 240 visits

Family rating

4.9 ★ average

Compliance

All credentials valid

Reliability

0 no-shows · 12 mo

Transparent factors — caregivers see what lifts or lowers their score.
Priority matching routes premium visits to high-trust caregivers.
Rewards & tiers recognise consistency and reduce churn.
Early-risk signals surface caregivers who need support.

Trust Scores turn reliability into a shared, fair standard — better for patients, and career-building for caregivers.

Apptechhub — Home Healthcare Platform07 · info@apptechhub.com

07 Ban & Compliance Rules · Dispute Management

Fair rules, resolved fast.

Automated compliance keeps only credentialed, eligible caregivers on shift, while a structured dispute workflow settles pay and visit questions with a clear, verifiable record.

Ban & compliance rules

Policy runs automatically, before a caregiver can accept a shift.

Expired license or background check → auto-suspend.
Repeated no-shows or violations → graduated bans.
Full audit trail for every enforcement action.

Dispute management

Every claim is backed by verified visit data, not memory.

Raise disputes on hours, pay, or visit details in-app.
GPS, geofence, and timestamps attach automatically.
SLA-tracked resolution with clear status updates.

compliance & disputes

Case	Type	Evidence	SLA	Status
#4821	Hours dispute	GPS + timestamps	4h left	In review
#4820	Credential expiry	License record	—	Suspended
#4816	No-show pattern	Attendance log	—	Warning 2/3
#4809	Pay adjustment	Verified visit	Closed	Resolved

Apptechhub — Home Healthcare Platform08 · info@apptechhub.com

08 Wallet & One-Click Payments · Auto Payroll

Paid accurately, the moment work is done.

Verified hours become payouts without spreadsheets. Caregivers hold a secure in-app wallet; agencies run compliant payroll that reconciles itself against every verified visit.

My Wallet

Available balance

₹ 42,850

Withdraw instantly

Morning care · Home 118

+ ₹ 1,200 · verified

Night nursing · Home 152

+ ₹ 3,600 · verified

Payout · UPI

− ₹ 8,000 · instant

One-click payouts

Instant transfers to bank or UPI, straight from verified earnings — no invoices, no waiting.

Auto payroll

Hours, rates, overtime, and deductions calculate automatically and export to finance.

Reconciled & auditable

Every rupee traces back to a verified visit, with tax-ready statements on demand.

payroll · cycle 24 · auto-run

Cycle total

₹18.4L

Caregivers paid

312

Verified hours

9,840

Exceptions

0

Apptechhub — Home Healthcare Platform09 · info@apptechhub.com

09 Attendance Management

A single source of truth for who worked, when.

Attendance is captured automatically from verified check-ins — no timesheets to chase. Coordinators see live coverage, late starts, and missed visits before they affect a patient.

Auto-timesheets generated from verified GPS check-in and check-out.
Live coverage board shows present, late, and missed visits in real time.
Leave & availability managed in one place, feeding scheduling instantly.
Escalations alert coordinators the moment a caregiver runs late.

attendance · week 24

Caregiver	Mon	Tue	Wed	Thu	Fri	Rate
Neha Rao	On	On	On	On	On	100%
Sanjay Iyer	On	Late	On	On	On	96%
Priya Menon	On	On	On	On	On	100%
Arun Das	On	On	Miss	On	On	92%

Because attendance is a by-product of verified visits, the numbers that reach payroll and billing are already correct — no manual reconciliation.

Apptechhub — Home Healthcare Platform10 · info@apptechhub.com

10 Family Portal · Patient Care Notes

Peace of mind, shared in real time.

Families follow each visit as it happens, and caregivers record structured care notes and vitals at the bedside — keeping everyone aligned on the patient's day and progress.

care notes · Home 214

Vitals recorded · 10:15 AM

BP 128/82 · Pulse 74 · Temp 98.4°F

Medication · 10:20 AM

Morning dose administered · confirmed

Note · 10:40 AM

Ate well, short walk completed, cheerful mood.

Live visit feed with check-in, tasks done, and notes.
Structured care notes for vitals, meds, mood, and activities.
Secure messaging between family, caregiver, and coordinator.
Shareable summaries keep distant relatives informed.

Transparency builds trust: families that can see the care renew longer and refer more — turning quality into growth.

Apptechhub — Home Healthcare Platform11 · info@apptechhub.com

11 Incident Reporting

When something happens, act in minutes.

Caregivers report falls, medication issues, or safety concerns instantly — with photos, severity, and location. The right people are notified at once, and every incident is tracked to closure.

incident · #INC-2291

High severity Reported 09:42 · Home 076

Type	Fall — minor, no injury
Reported by	Priya Menon
Notified	Coordinator · Nurse lead · Family
Action	Vitals checked · doctor consulted
Status	Follow-up scheduled

One-tap reporting with photos, category, and severity from the field.
Instant escalation to coordinators, clinical leads, and family.
Root-cause tracking to closure, with corrective actions logged.
Trend analytics highlight recurring risks across patients and zones.

A fast, documented response protects patients and shields agencies with a complete, defensible record of every incident.

Apptechhub — Home Healthcare Platform12 · info@apptechhub.com

12 Mobile App

The whole shift, in one hand.

The caregiver app guides every visit — schedule, navigation, check-in, tasks, notes, and pay — with a calm, accessible interface that works even on low-end phones and weak signal.

Apptechhub caregiver mobile app — dashboard and shift details

Caregiver app — shift timeline, EVV clock-in/out, live location, tasks, and digital signature

Turn-by-turn to the door

Navigation, patient details, and access notes for every home.

Works offline

Capture visits without signal; everything syncs when back online.

Accessible by design

Large touch targets, multilingual, and easy for every caregiver.

Apptechhub — Home Healthcare Platform13 · info@apptechhub.com

13 Analytics Dashboard

Every visit becomes insight.

Track utilisation, quality, and cost across your whole operation. Spot trends early, benchmark zones and caregivers, and make staffing decisions backed by verified data.

Analytics console — bookings, revenue, service mix, live provider tracking, and satisfaction

Live & historical

Real-time boards plus trends over any period.

Exportable reports

Payer, board, and audit reports in a click.

Smart alerts

Thresholds flag risk before it becomes a problem.

Apptechhub — Home Healthcare Platform14 · info@apptechhub.com

14 Admin Dashboard

Run the whole operation from one screen.

Coordinators manage caregivers, patients, shifts, payments, and compliance in a single control centre — with role-based access so every team sees exactly what they need.

Admin console — bookings, revenue, providers, and real-time activity across the business

Role-based access

Granular permissions for admins, coordinators, nurses, and finance.

Multi-branch

Manage several locations and teams from one account.

Integrations

Connect EHR, HR, and accounting via secure APIs.

Apptechhub — Home Healthcare Platform15 · info@apptechhub.com

15 Security & Compliance

Built for healthcare-grade trust.

Patient data is protected end to end with enterprise security, strict access controls, and privacy practices aligned to healthcare regulation — so you can scale without compromise.

Encryption

Data encrypted in transit and at rest.

HIPAA-ready

Privacy & security controls for PHI.

Access control

Role-based, with MFA and SSO.

Audit trails

Every action logged and traceable.

AES-256

Data encryption

99.9%

Platform uptime SLA

SSO

+ MFA everywhere

RBAC

Least-privilege access

Resilient infrastructure

Redundant, monitored cloud hosting with automated backups and disaster recovery to keep care running.

Consent & privacy

Granular consent, data minimisation, and configurable retention give patients and families control of their data.

Apptechhub — Home Healthcare Platform16 · info@apptechhub.com

16 Benefits

Outcomes that matter to everyone.

Apptechhub aligns the interests of agencies, caregivers, and families — better operations, fairer work, and safer, more transparent care.

For agencies

Lower admin cost, higher fill rates, airtight compliance, and faster, cleaner payments.

For caregivers

Clear schedules, instant pay, fair recognition, and a growing Trust Score.

For families

Real-time visibility, structured care notes, and confidence in every visit.

40% less admin time through automation and verified data.
Fewer disputes thanks to defensible proof of every visit.
Higher retention for caregivers and families alike.
Faster growth — scale branches without adding overhead.

96%

On-time visit rate

4.9★

Average family rating

0

Spreadsheets to chase

2×

Faster payroll cycles

Apptechhub — Home Healthcare Platform17 · info@apptechhub.com

17 Why Apptechhub

Purpose-built for home care, not adapted to it.

Generic workforce tools weren't made for care delivered in homes. Apptechhub is designed around the realities of the field — verified visits, family trust, and compliant pay — in one connected platform.

One connected system — no stitched-together point tools.
Verification at the core — GPS, geofencing, and EVV built in.
Trust as a metric — quality is visible, fair, and rewarded.
Caregiver-first mobile — fast, offline-ready, accessible.
Enterprise security — HIPAA-ready and audit-ready.
Built to scale — multi-branch, multi-team, one platform.

1

Unified platform

21

Modules, fully connected

100%

Verified visits

0

Spreadsheets required

Everything works together because it was designed together — one data model powering scheduling, verification, pay, and family trust.

Apptechhub — Home Healthcare Platform18 · info@apptechhub.com

Let's bring your home care operation onto one platform.

See how Apptechhub verifies every visit, pays caregivers fairly, and gives families peace of mind — book a personalised walkthrough with our team.

Book a demo Talk to our team

Email

info@apptechhub.com

Platform

app.apptechhub.com

Company

Apptechhub Private Limited